Privacy Policy and Protection of Personal Data

At the Hotel de Cuautla, SA de CV with address at Batalla 19 de Febrero 114, Col. Centro,

Cuautla, Morelos, Mexico, we are committed to the protection and privacy of the

personal data of our guests and customers. This policy describes how we collect,

we use, disclose and protect the personal information we obtain.

1. Collection of Personal Data:- When you book a room or use our services, we may collect the following:

personal data:

- Full name

- Address

- Phone number

- Email

- Personal identification number

 - RFC

- Tax domicile

- Tax Status Certificate

- Credit or debit card details for payment.

- Vehicle information, including license plates (if parking service is used)

2. Use of Personal Data: - We use the information collected for the following purposes:

- Process reservations and payments

- Communicate with guests about their stay and provide relevant information

- Comply with legal and regulatory requirements

- Improve our services and personalize the customer experience

3. Disclosure of Personal Data: - We will not share, sell or rent your personal data to third parties, except

when necessary to provide you with the requested services or when required by law.- We may share data with trusted service providers, such as processors

payment or transportation companies, solely for the purposes described in this policy.

4. Protection of Personal Data: - We implement technical, administrative and physical security measures to protect the

personal data against loss, misuse, unauthorized access, disclosure or

alteration.- We only allow access to personal data to authorized employees who need it.

know such information in order to perform their duties.

5. Rights of the Data Subject: - Guests and clients have the right to access, correct, update or delete their data.

personal data at any time. - To exercise these rights or to make inquiries about this policy, please contact

our privacy team through the contact channels provided at the end of

this document.

6. Changes to the Policy: - We reserve the right to modify this privacy policy at any time.

Any significant changes will be notified through our website or by other means.

appropriate.

By using our services, you agree to the terms of this privacy policy and

protection of personal data.

For any questions or concerns about this policy, please contact our customer service team.

Privacy at reservaciones@hoteldecuautla.com.mx

Effective date: